Fun Lunch Programs
Frequently Asked Questions
Q: "I am unable to log into the hotunch website. I don't have the password and it doesn't recognize my email address even though it is the one I've used the last couple of years."
A: Register a new account with the same email address as last year at https://willows.hotlunches.net/admin/?action=register-form. Access code is WHL. Then login at https://willows.hotlunches.net.
Q: "What happened to sushi?"
A: We strive for landfill waste-free options. This year sushi is not offered due to the landfill waste that it generates (e.g. soy sauce packets, green thingy that I guess is supposed to look like leafy grass, non recyclable plastic packaging of the chopsticks). Alternative options are being researched.
Q: "What happened to chocolate milk?"
A: We strive for healthy options. This year chocolate milk is not offered because the sugar content exceeds the limit in the Guidelines for Food and Beverage Sales in BC Schools and is categorized as DO NOT SELL. Alternative options are being researched.
Q: "What happened to apple juice?"
A: We strive for healthier options. This year in lieu of apple juice we are offering a whole piece of fresh fruit with each pizza slice order.
Q: "I just noticed I must have ordered the wrong thing for my child. I meant to order something else. Please let me know how I go about correcting this?"
A: To correct the order, just sign into your hotlunches account online and change the order. You’ll be able to do this up until one week prior to the next Fun Lunch date and it will automatically update it onwards. Within one week of the Fun Lunch date, you can’t change it for this week because we’ve already placed the order with our suppliers, but send an email to email@example.com and we’ll make a note and try to get the requested item to your child if we have any spare.
We serve the community of Ecole Willows Elementary School and acknowledge and respect the Lekwungen peoples on whose traditional territory the school stands and the Songhees, Esquimalt and WSANEC peoples whose historical relationships with the land continue to this day.